About MoonWin Casino

Welcome to MoonWin Casino — an online gaming destination built for players who expect more. At MoonWin, we combine an expansive game library, competitive bonuses, and a secure, fully licensed environment to deliver a premium experience to international players. Whether you're exploring our platform for the first time or looking to understand who we are before you register, this page explains our mission, our values, and everything we offer as your trusted online casino operator.

Who We Are

MoonWin Casino is operated by Novatrix SRL, a company registered under number 3-102-893958 in Costa Rica. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — licence number ALSI-202508056-FI2. This licensing framework ensures that every game we offer, every transaction we process, and every interaction we have with our players meets internationally recognised standards of fairness and transparency.

At MoonWin, we launched our platform in 2023 with a clear vision: to create a modern, player-first casino experience that combines the excitement of thousands of games with the reliability players deserve. Since then, we have grown our community of players across multiple continents, serving users in Australia, Canada, Norway, New Zealand, India, and beyond, with support for currencies including AUD, CAD, USD, NZD, NOK, INR, and a wide range of cryptocurrencies.

Our Game Library

Here at MoonWin Casino, we are proud to offer a diverse and ever-growing collection of games. Our library features approximately 4,000 to 6,000 titles sourced from over 50 leading software providers, covering everything from classic slots to cutting-edge live dealer experiences.

Slots and Specialty Games

The heart of our MoonWin platform is our slots collection — thousands of titles ranging from simple three-reel classics to immersive video slots with advanced features. We also offer bonus buy slots, crash and fast games, scratch cards, video poker, and our exclusive MoonWin Originals category, developed specifically for our players.

Live Casino

At MoonWin Casino, we deliver a fully immersive live casino experience powered by Authentic Gaming, Absolute Live Gaming, and Atmosfera. Our live casino section includes:

  • Live blackjack tables with multiple variants
  • Live roulette with European and immersive options
  • Live baccarat for high-stakes enthusiasts
  • Game show titles for light-hearted, high-energy entertainment

Jackpots and Table Games

We operate a dedicated jackpot category where progressive wins are always paid in full — no caps, no splitting. Our MoonWin Casino games also include traditional table titles such as craps, roulette, blackjack, and poker variants, ensuring that every type of player finds something suited to their preferences.

Bonuses and Promotions

We believe every player deserves a rewarding start. Our MoonWin Casino welcome bonus spans three deposits, giving new members the opportunity to claim generous match bonuses and free spins across a selection of top-tier slot titles. Here is a summary of what we offer to new players:

  • 1st Deposit: 100% match up to 375 + 100 Free Spins on Wild Cash x9990 (minimum deposit 30). High Roller option: deposit 375+ for a 125% match up to 7,500 + 100 FS on Gemhalla.
  • 2nd Deposit (code MOON75): 75% match up to 1,500 + 50 Free Spins on Elvis Frog TRUEWAYS.
  • 3rd Deposit (code MOON50): 50% match up to 750 + 30 Free Spins on Big Bass Splash.

Beyond the welcome package, at MoonWin Casino we run a rich ongoing promotions schedule. Our regular players enjoy Monday Reload Spins (use code MONDAY), a Wednesday Reload with free spins via code JOHNNY, a dedicated Crypto Bonus for cryptocurrency deposits, and our Galaxy Treasure instant cashback offer. We also host tournaments, lotteries, and daily mission-based rewards to keep the experience fresh and engaging.

Our Loyalty Programme

At MoonWin Casino, loyalty is something we take seriously. We run two parallel reward schemes designed to recognise and reward our most dedicated players.

Cosmic Cash Club

Our MoonWin Cosmic Cash Club loyalty programme awards 1 point for every 15 USD wagered on slots and live casino games. Players progress through 25 levels — from Skywatcher all the way up to MoonWin Mastermind — unlocking free spin rewards at every milestone. Wagering requirements decrease as you climb the ranks, going from 40x at entry level down to just 5x at the top.

VIP Club

Our exclusive MoonWin Casino VIP Club features five tiers: Moonlight, Crescent Moon, Full Moon, Supermoon, and Lunar Eclipse. As a VIP member, you benefit from:

  • Daily cashback ranging from 5% (Moonlight) up to 13% (Supermoon), with custom rates at Lunar Eclipse
  • A dedicated personal VIP manager
  • Priority phone support
  • Enhanced daily, weekly, and monthly withdrawal limits
  • Exclusive weekly deposit bonuses and birthday gifts
  • Invitations to offline events and tournaments

Banking and Payments

We at MoonWin support a broad range of deposit and withdrawal methods to serve our international player base. For deposits, we accept Visa, Mastercard, Interac, Skrill, Neteller, ecoPayz, MuchBetter, Neosurf, Paysafecard, iDebit, MiFinity, AstroPay, Flexepin, CashtoCode, Pay4Fun, Bank Transfer, and leading cryptocurrencies including Bitcoin, Ethereum, USDT, Dogecoin, Litecoin, and TRX — all processed through CoinsPaid.

Our MoonWin Casino withdrawal process is handled by our payments team within 48 hours, with funds reaching players within up to 5 business days depending on the chosen method. Bank transfers typically clear within approximately 3 banking days. Phone number verification is required before your first withdrawal, and our KYC process may be initiated at any stage to ensure account security.

Platform and Accessibility

At MoonWin Casino, we designed our platform to be fully accessible across devices. Our website is optimised for desktop and mobile browsers, with instant play requiring no download or dedicated application. Whether you prefer to play at home or on the go, our MoonWin Casino app-free mobile experience ensures the full game catalogue is always within reach.

Our platform is available in English, English (Australia), German, Norwegian, French, and Italian. We offer 24/7 customer support via live chat and email at support@moonwin.com, with dedicated VIP phone support available to qualifying members. For affiliate partnerships, our team is reachable at affiliates@moonwin.com.

Our Commitment to Players

We are committed to providing a safe, fair, and transparent gaming environment. At MoonWin Casino, we apply strict responsible gaming measures, and we encourage all players to gamble within their means. Our platform is available exclusively to players aged 18 and over, and we maintain robust tools to support player wellbeing at every level of our service.

Thank you for choosing Moon Win as your online casino home. We look forward to providing you with an exceptional experience — from your very first MoonWin Casino login to your most celebrated winning moment.