MoonWin Casino Cookies Policy

At MoonWin Casino, we believe that transparency is the foundation of trust. This Cookies Policy explains how we use cookies and similar tracking technologies when you visit our website at moonwin.com. By continuing to use our platform — whether you're exploring MoonWin casino games, checking your MoonWin login, or reviewing the latest MoonWin bonus offers — you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand what data we collect and why.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. Here at MoonWin Casino, we use cookies to make our platform function correctly, remember your preferences, and improve your overall experience. Cookies cannot run programs or deliver viruses to your device; they are simply data files that help us deliver a faster, more personalised service. Similar technologies, such as web beacons, pixels, and local storage, may also be used alongside cookies for the same purposes.

Types of Cookies We Use

Our MoonWin platform employs several categories of cookies. Each serves a distinct purpose, and understanding them helps you make informed choices about your privacy.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off. Without them, services you have specifically requested — such as accessing your MoonWin login, processing deposits, or navigating the moonwin casino live section — would not be available. We do not require your consent to place strictly necessary cookies, as they are fundamental to delivering the service you use.

Session management and authentication cookies
Security cookies that help protect against fraud
Cookies that store your country and currency preferences
Load-balancing cookies ensuring stable site performance

Functional Cookies

We use functional cookies at MoonWin Casino to remember choices you make and provide enhanced, more personalised features. For example, they allow us to remember your language preference, the games you have recently played, and whether you have already seen a particular promotion or popup. These cookies help us deliver a smoother experience across our moonwin casino online offering.

Language and localisation preference storage
Remembering your chosen currency (EUR, CAD, INR, crypto, etc.)
Saving your game lobby filters and favourite game selections
Keeping track of your participation in the Cosmic Cash Club loyalty programme

Performance and Analytics Cookies

At MoonWin Casino, we use analytics cookies to understand how visitors interact with our site. This helps us identify which moonwin casino games are most popular, where players encounter difficulties, and how we can improve navigation. The data collected is aggregated and anonymised — we do not use it to identify you individually.

Page visit counts and session duration tracking
Identification of error pages and broken links
Traffic source and referral path analysis
Device type and browser compatibility monitoring

Targeting and Marketing Cookies

Our MoonWin team may place targeting cookies to deliver advertising that is relevant to you and your interests. These cookies record your visit to our site, the pages you viewed, and the links you followed. We may share this information with trusted third parties, including affiliate partners, to ensure that advertisements you see — for example, for a MoonWin bonus code or a MoonWin promo code — are more relevant to you. You may opt out of these cookies at any time using the controls described below.

Tracking visits to our moonwin casino pages for remarketing purposes
Sharing aggregated data with affiliate and marketing partners
Frequency capping to prevent the same ad from being shown repeatedly
Measurement of campaign effectiveness for offers such as the MoonWin no deposit bonus

Third-Party Cookies

We also allow selected third parties to place cookies on your device when you use MoonWin Casino. These include our game providers (50+ studios), payment processors, and analytics platforms. Third-party cookies are governed by the respective privacy policies of those providers, and we recommend reviewing those policies for full details. We do not control third-party cookies and accept no responsibility for their content.

How Long Do Cookies Last?

Cookies we place on your device fall into two duration categories:

Session cookies — these are temporary and are deleted automatically when you close your browser. We use them to maintain your MoonWin login session and to keep your activity secure during gameplay.
Persistent cookies — these remain on your device for a set period (typically between 30 days and 2 years) or until you manually delete them. We use persistent cookies to remember your preferences and to support our marketing efforts.

Managing and Controlling Cookies

At Moon Win Casino, we respect your right to control the cookies placed on your device. You can manage your cookie preferences in the following ways:

Cookie Consent Tool

When you first visit our MoonWin casino online platform, you will be presented with a cookie consent banner. This tool allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update these settings at any time through the cookie settings link in our website footer.

Browser Settings

Most browsers allow you to refuse or delete cookies through their built-in settings. Please note that disabling cookies may affect the functionality of our moonwin casino app (browser-based) and certain features — such as saving game preferences or accessing the VIP Club dashboard — may not work correctly. Below are links to cookie management instructions for common browsers:

Google Chrome — Settings > Privacy and Security > Cookies
Mozilla Firefox — Options > Privacy & Security
Apple Safari — Preferences > Privacy
Microsoft Edge — Settings > Cookies and Site Permissions

Opt-Out from Analytics

We support industry-standard opt-out mechanisms for analytics tools. You may install browser add-ons provided by analytics vendors to prevent data collection. Our MoonWin Casino team periodically reviews which analytics services we use to ensure they meet applicable data protection standards.

Cookies and Your Personal Data

Some cookies we use may be linked to personal data you have provided to us — for example, your account details when you access the MoonWin login page. Where cookies collect or interact with personal data, that processing is governed by our Privacy Policy, available on our website. We are committed to handling your data responsibly in accordance with applicable privacy legislation. Novatrix SRL, the operator of MoonWin Casino (registered in Costa Rica, registration number 3-102-893958), is the data controller responsible for the personal data we process in connection with cookie activity.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. At MoonWin Casino, we will post any updated version on this page and, where changes are material, notify you via a banner on our website. We encourage you to check this page periodically to stay informed about how we use cookies. Continued use of moonwin.com following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this policy, our Moon Win support team is here to help. You can reach us 24/7 via live chat at moonwin.com or by email at support@moonwin.com. We aim to respond to all enquiries promptly and transparently, because at MoonWin Casino, your trust and confidence in our platform matter to us.

Content updated: July 24, 2026